FAQ

WILLY TOWN IS AN ALL-AGES, FAMILY FRIENDLY FESTIVAL; HOWEVER VIP AREAS ARE 21+ ONLY
FESTIVAL DATES AND TIMES
THURSDAY, SEP. 12
FRIDAY, SEP. 13
SATURDAY, SEP. 14
"Early Bird"
Gates open: 10:00 a.m.

WHEN DO GATES OPEN?

Gates will open at 8:00 a.m. EST on Thursday September 13, 2018.  

WHAT IS THE ADDRESS OF THE VENUE?

2252 Troy Urbana Rd, Troy, OH 45373

IS THERE AN ADDITIONAL CHARGE TO ARRIVE ON THURSDAY?

YES.  There will be a $20 Early Bird fee for Thursday arrival.  

DO I NEED TO PRESENT A PRINT OUT OF MY TICKET WHEN I ARRIVE?

NO.  If you purchased a pre-sale ticket via the TrueTickets app, all you need to bring with you is your smartphone with the TrueTickets app.  Tickets will be scanned upon arrival by TrueTickets/Willy Town representatives. 

WHAT IF MY PHONE IS DEAD AND I CAN'T ACCESS MY TICKET? 

Don't panic!  We will have multiple charging stations set up at the front gate.

IS THERE CELL PHONE COVERAGE AT THE VENUE? 

YES.  There is a tower on the neighboring property, cell service/data is PERFECT!

IF I DIDN'T BUY A PRE-SALE TICKET, CAN I STILL SHOW UP AND PAY AT THE GATE?

YES.  However, buying pre-sales guarantees you get a discount on your tickets.  We accept cash, credit, and debit cards at the gate. 

CAN I CAMP IN MY CAR? 

We do not have a "camp by car" area at Willy Town.  All attendee vehicles will need to remain in their designated parking section and will not have access to enter the event area.

CAN I SET UP IN THE ART GALLERY?

Artist passes are limited and must be applied for.  Contact information will be posted in the future. 

CAN I SELL FOOD OR MERCHANDISE? 

Vending without purchasing a vending pass is strictly prohibited.  Vending passes are limited and can be applied for by visiting our #vending page.  Walking vendor passes will also be available for a lower cost through the TrueTickets app. 

DO YOU HAVE A LOST & FOUND?

YES.  Any items that are turned in to our staff will be put in a lost & found box at the front gate. 

HOW DO I SIGN UP TO VOLUNTEER?

If you would like to volunteer at Willy Town, please fill out the form on our #volunteer page and someone will contact you with more information. 

IF I VOLUNTEER DO I STILL NEED TO BUY A TICKET?

YES, you must buy a GA ticket, however, you will be issued a refund once we confirm that you have worked your volunteer shift.  

CAN I BRING AN RV?

YES.  RV spots are limited and are available for an additional fee.  Electric and water options are available.

DO I HAVE TO BUY TICKETS FOR MY KIDS?

Kids 12 & under are free!  We will have many activities for the children and encourage you to bring the whole family!

CAN I BRING MY OWN ALCOHOL?

YES.  This is a BYOB event, however we do have a NO GLASS rule! 

CAN I HAVE A CAMPFIRE?

Campfires must be contained in a fire ring. 

CAN I GET A REFUND ON MY TICKET? 

NO.  Willy Town tickets are non-refundable. 

CAN I BRING MY CAMERA?

YES.

CAN I SPIN FIRE? 

No unauthorized fire spinning!  We have a team in charge of fire spinning and you will have to get permission from them in order to spin. 

WHAT IS YOUR TAPER POLICY?

We allow tapers, however, every band has their own taper policy so we recommend that you get approval from the artist you plan on taping

RULES

  • NO BAD ATTITUDES, NO CAUSING TROUBLE!  ZERO TOLERANCE

  • No Pets Allowed

  • No Glass

  • No Fighting

  • No Weapons of any kind

  • No ATV’s, Golf Carts or Motorized Vehicles of any kind.

  • No Laser Pointers, Sky Lanterns, Nitrous, Fireworks

  • No Loud Amplified Music (from cars or otherwise)

  • No Illegal Drugs or Underage Drinking

  • Pick up your trash, and any trash you see. Please respect the environment and help us to keep our venue beautiful!

  • Park only in designated areas.

  • No camping in areas that are not designated or for which you do not have a pass.

STAY TUNED
FESTIVAL PARTNERS
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© 2018 by Willy Town Music & Arts Festival.